Effective Communication for Businesses

The dictionary defines communication as, “the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs”. It is also defined as the “means of sending messages, orders, etc., including telephone, telegraph, radio, and television.” In biology, communication is defined as “activity by one organism that changes or has the potential to change […]

Continue reading:
Effective Communication for Businesses


How and Why Develop Skills in Business Writing

Writing for businesses require special skills in planning, structuring, choosing words, and formatting. There are many kinds of business documents that require specialized writing such as reports, proposals, business letter and emails. To ensure that your business creates an impression on others, develop skills in business writing. Here are a few tips on writing better: […]

Continue reading:
How and Why Develop Skills in Business Writing


Office 365 Excel Essentials Training Course

Microsoft Office 365 Excel offers you facilities such as editing and creating of Excel workbooks and worksheets using your browser, simultaneously editing spreadsheets with your colleagues and securely storing them online, and making them available on tablets, phones, laptops, and desktops. Office 365 Excel Essentials training course provides learning in how to share and upload […]

Continue reading:
Office 365 Excel Essentials Training Course


Five Qualities of a Good Business Telephone Voice

It is important to adopt a professional and helpful tone when communicating with clients over the phone. There are certain qualities in your voice that you will need to learn to gain that professional touch. They are: Alertness. Your telephone voice should have spark and energy. Give the customer the impression that you are wide-awake, […]

Continue reading:
Five Qualities of a Good Business Telephone Voice