Five Qualities of a Good Business Telephone Voice

It is important to adopt a professional and helpful tone when communicating with clients over the phone. There are certain qualities in your voice that you will need to learn to gain that professional touch. They are: Alertness. Your telephone voice should have spark and energy. Give the customer the impression that you are wide-awake, […]

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Five Qualities of a Good Business Telephone Voice


Advanced Excel 2010 Training Course

Advanced Excel 2010 Training Course is the third and the final course in the Excel 2010 series. It includes topics such as logical functions, math & statistical functions, VLOOKUP, MATCH, INDEX, editing VBA functions, and more. Topics covered in this advanced excel 2010 course include: Use logical functions Use math & statistical functions Use the […]

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Advanced Excel 2010 Training Course